Healthcare organizations are calling for faster, easier ways to get support from their technology partners. Today, we are happy to announce that a new customer support initiative is on the way, called MEDITECH Circle.
With MEDITECH Circle, you will have a modern relationship management system that facilitates more open communication, provides quick turnaround insights, and gives you the foundation to streamline your staff’s workloads. It includes:
- A new support portal with an intuitive, mobile friendly design. Monitor your cases and access information from any mobile device, anywhere you are.
- Faster response times for cases, as well as a more transparent and consistent experience for our customers.
- Our revamped, robust Knowledge Base to get answers to your questions quickly, as well as global search for improved self-service.
We will be sending more information about MEDITECH Circle in the weeks and months ahead. It is just one part of our ongoing commitment to improve the customer experience, by investing in technologies that will serve us all well both now and in the future.
Thank you once again for your partnership, as we lead the digital transformation of healthcare together.