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Howard MessingThe COVID-19 outbreak presents an unprecedented challenge to the medical community — and the pandemic has shaken many of the basic functions of society. It has been an inspiration to see healthcare experts and front-line providers maintain their vigilance and professionalism under exceedingly trying conditions.

The coronavirus pandemic has required all of us to think about the health and welfare of others, and in this, we have no better example than the doctors, nurses, and support staff at the many hospitals and medical centers across the country.

I’m sure many of you have seen the photos of medical providers holding signs that say some variation of the message: “We stay on the job for you — stay home for us.”

At MEDITECH, we have built our company on supporting the relationship between providers and their patients, creating technology that does not hamper, but rather enhances, effective and timely communication and clinical decision-making.

Because of our company’s role in helping them deliver quality healthcare, we have stayed on the job with those doctors and nurses — and like many other companies, we have continued our work while adapting to the social distancing strategies that are at the core of “flattening the curve” and slowing the spread of COVID-19.

As an IT company, we understand the potential that modern technology holds to keep people connected, even as we are obliged to stay physically apart, and we’ve leveraged those digital resources to stay connected with customers:

  • Communication is key. We have created a COVID-19 web page to keep our readers informed about important updates and to highlight our customer best practices. 
  • We are supporting all customers without interruption by moving all scheduled in-person meetings, customer trainings and demonstrations to virtual sessions. We are also working diligently with customers to keep existing projects moving forward as appropriate.
  • We’ve also transitioned near-term events like our 2020 Home Care Symposium to online sessions, and expanded our capacity for virtual connections using Zoom and Google Hangout to prevent lag time during meetings. Please visit our Events page for more information.
  • We have suspended all travel for the next several weeks, and continue to monitor the spread of the coronavirus and follow guidance from the CDC, World Health Organization, and respective state governments.
  • We have extended telecommuting to all MEDITECH employees who can, and limited staff access to our facilities until further notice. We have also increased sanitation and cleaning efforts in areas where employees are still working and ensuring that they adhere to social distancing strategies

Amidst the backdrop of this ongoing crisis, we have seen signs of progress, like CalvertHealth’s development of a COVID-19 tracking system using our Business and Clinical Analytics solution. Other customers have been using their Data Repository and Report Writer tools to support similar tracking and reporting needs. 

MEDITECH stands with our customers, partners, and staff through these demanding times, and we look forward in hope that the situation will improve as we all do our part to treat patients and save lives.

On behalf of all of us at MEDITECH, I offer our deepest gratitude and pledge our continued support to those on the front lines and behind the scenes, everyone keeping critical systems operational and sustainable, and to all who are fighting this pandemic to keep us safe.



Howard Messing

Summit Pacific Medical Case Study

Combating the COVID-19 Pandemic

Our new Combating the COVID-19 Pandemic webpage aggregates the latest updates from MEDITECH, resources for all platforms, and advice and experiences from our customers and our community.

Also, in response to updated recommendations from the CDC and WHO, MEDITECH has updated its COVID-19 Guidance Documents.

Halifax Health Case Study

MEDITECH Offers Expanse Ambulatory Customers Virtual Visits Functionality to Combat COVID-19

MEDITECH is pleased to offer all customers installed with the Expanse Ambulatory and Patient Portal solutions a complimentary deployment of its Scheduled Virtual Visits software capabilities, free of charge for a six-month period. Additional announcements to follow.



CalvertHealth Monitors Coronavirus Cases Using MEDITECH’s BCA Solution

Hospitals aren’t just under pressure to test, monitor, and care for patients with COVID-19, they’re also challenged to meet public health reporting requirements with stringent deadlines. Learn how CalvertHealth uses Business and Clinical Analytics to help pull together the necessary data for state agencies.


Delivering Care Differently in the Age of COVID-19, through Virtual Care

Medicare is being expanded to include virtual care coverage beyond rural areas for seniors to be able to access care via video applications. Engaging these vulnerable patients via virtual visits could go a long way in helping to prevent infections in crowded public spaces.

2019 CHIME Most Wired News

MUSE JAM Session Recordings Now Available

Two COVID-19 JAM Session webinar recordings are now available in the Event Archive on the MUSE website. These discussion-based JAM Sessions focus on how MEDITECH can be used to address the demands associated with the pandemic. Follow the MUSE website for future updates. (Registration required.) 

Get the latest updates on our COVID-19 strategies.

Learn More

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